Terms and Conditions

Created / Updated: April 2026

These General Terms & Conditions (“Terms”) govern access to and use of the Navatech Group Limited (“Navatech”) AI Health & Safety application (“nAI”) by customers and their authorised users (“Customer”, or “you”).  By accessing or using nAI, you agree to be bound by these Terms.

1. Platform Usage & Scope

• nAI is designed to support health, safety, and compliance management within construction and related industries
• nAI is a support tool only and does not replace professional judgment, site supervision, or legal compliance obligations
• Customers must ensure all use of nAI complies with applicable laws and regulations of relevant jurisdiction of operation

2. Enterprise Accounts & Responsibilities

• Access is provided to the Customer organisation, which may assign authorised users
• The Customer is responsible for:

• • All activity conducted under its accounts
  • Ensuring users are properly trained in health & safety procedures
  • Maintaining confidentiality of login credentials

• The Customer must ensure all data entered is accurate, complete, and not misleading
• Navatech may suspend or terminate access for breach of these Terms or misuse of nAI

3. Subscription, Fees & Billing

• Use of nAI is subject to subscription fees as agreed in the applicable order, contract, or pricing plan
• Fees are payable in advance and are non-refundable unless otherwise agreed or required by law
• Navatech may revise pricing upon renewal with reasonable prior notice
• Failure to pay may result in suspension or termination of access

4. Data Ownership & Intellectual Property

• The Customer retains ownership of its data submitted to nAI (“Customer Data”)
• The Customer grants Navatech a limited, non-exclusive, worldwide licence to:

• • Host, process, and store Customer Data
  • Use data for service delivery, maintenance, support, analytics, and product improvement

• Navatech retains all rights, title, and interest in nAI, including all intellectual property

5. Data Protection & GDPR Compliance

• Navatech will process personal data in accordance with:

• • UK GDPR and Data Protection Act 2018
  • Applicable UAE data protection laws (including Federal Decree-Law No. 45 of 2021, where applicable)

• Navatech acts as a Data Processor and the Customer acts as the Data Controller (where applicable)
• Navatech shall:

• • Implement appropriate technical and organisational security measures
  • Process personal data only on documented instructions from the Customer
  • Not transfer personal data outside permitted jurisdictions without appropriate safeguards

• The Customer is responsible for:

• • Ensuring lawful basis for data collection and processing
  • Providing required notices to employees and contractors

• Further details are set out in Navatech’s Privacy Policy

6. Disclaimer & Liability Limitation

• nAI does not guarantee compliance with any specific health and safety laws, codes, or site requirements
• Outputs, reports, and alerts generated by nAI are informational only and must not be solely relied upon for safety-critical decisions
• The Customer remains fully responsible for:

• • Site safety management
  • Risk assessments, method statements, and compliance procedures
  • Ensuring safe systems of work

• To the maximum extent permitted by law:

• • Navatech excludes liability for indirect, incidental, or consequential losses
  • Navatech’s total liability shall not exceed the fees paid in the preceding 12 months

• Nothing in these Terms excludes liability for:

• • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UAE or UK law

7. Acceptable Us:

The Customer and its users must not: 

• Use nAI for unlawful, fraudulent, or harmful purposes
• Input false, misleading, or fabricated safety records
• Attempt to interfere with system integrity, security, or performance
• Access or attempt to access data not authorised to them

8. Availability & Service Changes

• Navatech will use reasonable efforts to ensure availability but does not guarantee uninterrupted service
• nAI may be updated, modified, or temporarily unavailable for maintenance or improvements

9. Termination

• Either party may terminate in accordance with agreed subscription terms
• Navatech may suspend or terminate access immediately for material breach
• Upon termination, access to nAI will cease, and Customer Data may be deleted in accordance with Navatech’s data retention policies

10. Governing Law

• These Terms shall be governed by:

• • UAE law, where the Customer is based in the UAE; or
  • English law, where the Customer is based in the UK; or
  • as otherwise agreed between Navatech and the Customer

• Any disputes shall be subject to the exclusive jurisdiction of the applicable courts

11. Updates to Terms

Navatech may update these Terms from time to time, and continued use of nAI constitutes acceptance of the updated Terms